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Training makes the Difference
The success of any system is dependent on the operational and management staff understanding the system. Regular maintenance tasks should be carried out and first line support should be implemented daily.
At Zeag we have found that downtime can be reduced by as much as 90% through effective training and management of the parking operation.
 Training starts before purchase with workshops on how to define requirements and evaluate vendors and solutions, how to design an efficient parking facility and how to manage a professional parking operation.
During installation product-specific training for maintenance staff, managers and first line support personnel is provided. This training is also available at a later date for new staff and workshops cover specific issues for the site.
Following installation we work with you to eliminate any issues where training can make a difference. We constantly monitor call-out patterns to identify training and operational issues and help with further training as required.
Last but not least, we share best practice information on a regular basis within each market sector, helping you to learn from similar operations how to maximise revenues, minimise costs and improve your customer experience.
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