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Zeag has a country-wide technical call-centre whereby all technical faults are reported telephonically on 0861 ZEAG SA, logged and dispatched to the fully trained field technicians for appropriate action.
For all fault reporting after normal business hours, calls are transferred to a common standby number, which re-routes the call directly to the technician on standby duty to personally assist the caller.
Zeag SA also incorporates a fully equipped repair centre, where our fully trained internal technician repairs individual products in an adequate and befitting environment.
Zeag SA continually invests in sending our internal technician on a UCD02 & 05 repair course at Zeag Switzerland, whereby we can now offer complete repair facilities on this very expensive component, which is a great advantage not only for Zeag SA, but more importantly, for our customers.
Zeag SA has technical and commercial regional coverage in KwaZulu-Natal and the Western Cape. Both regions have Regional Managers, with fully trained regional technicians offering an equal quality of service as well as up-to-date product knowledge, to our regional sites, as their Head Office counterparts.
Zeag SA firmly believes that the combination of a superb quality Swiss-built product, vast local experience and knowledge, coupled with a nationwide fully trained service and maintenance infrastructure, will provide the South African revenue generating parking market with the very best solution and return on investment.
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